Major Differences between Public and Private Sector Organisations: a brief literature review

differences between public and private sector organisations

Major differences between public and private sector organisations have been specified and addressed by a range of management scholars. According to Wirick (2009) the main difference between public and private sector organisations relates to forms of ownership. Specifically, public sector … Continue reading

The Main Differences between Private and Public Sector in Customer Service Provision: literature review

 Private and Public Sector

According to Grigoroudis and Siskos (2009) as taken by Oliver (1997) “satisfaction is the consumer’s fulfilment response. It is a judgement that a product or service feature, or the product or service itself, provided (or is providing) a pleasurable level … Continue reading