Channels of Communication at Workplace

Channels of communication can be divided into four categories: nuturative, requisitive, directive, and emotive. Moreover, employees can also be divided into reactor, workaholic, persister, dreamer, rebel, and promoter categories.

Pauley and Pauley (2009) correspond the utilisation of each of these channels to the types of employees in the following manner:

Source: Pauley and Pauley (2009)

References

Pauley, J.A. & Pauley D.J. (2009) “Communication: The Key to Effective Leadership” ASQ Quality Press