The essence of survey method can be explained as “questioning individuals on a topic or topics and then describing their responses”[1]. In business studies survey method of primary data collection is used in order to test concepts, reflect attitude of people, establish the level of customer satisfaction, conduct segmentation research and a set of other purposes. Survey method can be used in both, quantitative, as well as, qualitative studies. Survey method pursues two main purposes: Describing certain aspects or characteristics of population and/or Testing hypotheses about nature of relationships within a population. Survey method can be broadly divided into three categories: mail survey, telephone survey and personal interview. The descriptions of each of these methods are briefly explained on the following table [2]: Survey method Description Mail survey A written survey that is self-administered Telephone survey A survey conducted by telephone in which the questions are read to the respondents Personal interview A face-to-face interview of the respondent Major survey methods and their descriptions Alternatively, from the viewpoint of practicality, the most popular variations of surveys include questionnaires, interviews and documentation review. The main advantages and disadvantages associated with these primary data collection methods are explained by Denscombe (2010)[3] in the following manner: Method Purpose Advantages Disadvantages Questionnaires Conducted in order to gather large size of information in a short period of time Members of the sample group can remain anonymous Considerably cheaper than most of the other primary data collection methods Possibility of generating large amount of data Difficulties of ensuring greater depth for the research The problem of the ‘first choice selection’ Interviews Conducted in order to reflect emotions and experiences, and explore issues with a greater focus The possibility to direct the process of data collection The possibility to collect the specific type of information required Great amount of…
Action research can be defined as “an approach in which the action researcher and a client collaborate in the diagnosis of the problem and in the development of a solution based on the diagnosis”[1]. In other words, one of the main characteristic traits of this type of research relates to collaboration between researcher and member of organisation in order to solve organizational problems. On this page: Essence of action research and its categories Advantages and disadvantages Action Research Spiral When to use Action Research Feature Action Research Traditional Research Researcher role Active participant Independent observer Purpose Solve practical problems Generate theoretical knowledge Process Cyclical and iterative Linear Context Real-world organisational setting Controlled or theoretical setting Output Practical improvements + insights Generalisable findings Action research at a glance Action study assumes social world to be constantly changing, both, researcher and research being one part of that change.[2] Action research is closely associated with applied research and is particularly suitable for studies aiming to solve real organisational problems. Unlike purely fundamental research, action research directly links knowledge generation with practical change within a specific context. In contemporary business research, action research is increasingly used to study organisational change related to digital transformation, artificial intelligence implementation, and innovation management. Its practical and iterative nature makes it particularly suitable for analysing rapidly evolving business environments. Generally, action researches can be divided into three categories: positivist, interpretive and critical. Positivist approach to action research, also known as ‘classical action research’ perceives research as a social experiment. Accordingly, action research is accepted as a method to test hypotheses in a real world environment. Interpretive action research, also known as ‘contemporary action research’ perceives business reality as socially constructed and focuses on specifications of local and organisational factors when conducting the action research. Critical action research is…
Samsung marketing communication mix utilises a number of marketing communication channels such as print and media advertising, sales promotion, events and experiences and public relations. Samsung Electronics uses these channels in an integrated manner as discussed below in more details. Advertising Print and media advertising is one of the core elements of the marketing mix extensively utilized by Samsung Electronics. One of the important key features of Samsung advertising strategy is that the multinational electronics company usually advertises its specific products such as Galaxy S and Note smartphones, but it does not advertise much Samsung brand in general . The most noteworthy media advertising campaigns include live commercials for Samsung Galaxy S 3 device on popular Jimmy Kimmel Live show in June 2012 and on Late Night With Jimmy Fallon on July and August of the same year. Moreover, partnership with Fox channel in the US to run four 30-second advertising clips during the National Football League, college football and World Series games in 2012 have been praised as efficient marketing campaigns.[1] Samsung print advertising in popular newspapers, magazines and journals have previously included direct attacks on its major competitors, notably Apple. For example, a print ad campaign titled ‘It doesn’t take a genius’ is a clever play of words on Apple’s emphasize on genius branding. The print ad compares major functionalities of iPhone5 and Galaxy S III and illustrating the superiority of Samsung’s product on several fronts.[2] Viral marketing is also extensively used by Samsung as one of the most effective advertising methods. For example, the latest 60-second viral marketing video titled “Anticipation” is a successful attempt to associate Samsung Galaxy S6 with excitement and a sense of achievement and recognition.[3] Sales Promotion Samsung uses sales promotions as a marketing tool more extensively compared to the majority of…
Deductive research approach refers to a method of reasoning in which researchers begin with an existing theory and develop hypotheses that are tested through empirical data collection and analysis. In deductive studies, conclusions are drawn by moving from general theoretical propositions to specific observations. This approach is commonly used in business and management research when the objective is to test whether existing theories apply in particular contexts. On this page: Meaning of deductive research approach Advantages and disadvantages Stages of deductive research process When to use deductive approach The following table illustrates the main differences between the main two alternative approaches. Feature Deductive Approach Inductive Approach Starting point Existing theory Observations or data Purpose Test hypotheses Develop new theory Direction of reasoning General → specific Specific → general Research methods Often quantitative Often qualitative Outcome Confirmation or rejection of theory Development of theoretical insights Meaning of Deductive Approach A deductive approach is concerned with “developing a hypothesis (or hypotheses) based on existing theory, and then designing a research strategy to test the hypothesis”[1] It has been stated that “deductive means reasoning from the particular to the general. If a causal relationship or link seems to be implied by a particular theory or case example, it might be true in many cases. A deductive design might test to see if this relationship or link did obtain on more general circumstances”[2]. Deductive approach can be explained by the means of hypotheses, which can be derived from the propositions of the theory. In other words, deductive approach is concerned with deducting conclusions from premises or propositions. Deduction begins with an expected pattern “that is tested against observations, whereas induction begins with observations and seeks to find a pattern within them”[3]. Deductive research approach is commonly associated with positivism research philosophy. Positivism…
Fundamental research, also known as basic research or pure research, refers to research conducted to expand knowledge and improve understanding of theoretical concepts without aiming for immediate practical application. Unlike applied research, which focuses on solving specific real-world problems, fundamental research seeks to develop general principles, theories, and conceptual frameworks that contribute to the overall body of knowledge in a discipline. On this page: • Characteristics of fundamental research• Differences between fundamental and applied research• Examples of fundamental research in business• Advantages and disadvantages of fundamental research The following table highlights the main differences between fundamental and applied research: Feature Fundamental Research Applied Research Main objective Expand theoretical knowledge Solve practical problems Focus Concepts, theories, and general principles Real-world organizational issues Context Often conducted in universities Often conducted within organizations Time horizon Long-term knowledge development Short- to medium-term solutions Outcomes Conceptual insights and theoretical contributions Practical recommendations Characteristics of Fundamental Research Fundamental research is driven by curiosity and the desire to expand knowledge in specific research area. This type of research makes a specific contribution to the academic body of knowledge in the research area. Fundamental studies tend to make generalizations about the phenomenon, and the philosophy of this type of studies can be explained as ‘gathering knowledge for the sake of knowledge’. Fundamental researches mainly aim to answer the questions of why, what or how and they tend to contribute the pool of fundamental knowledge in the research area. Opposite to fundamental research is applied research that aims to solve specific problems, thus findings of applied research do have immediate practical implications. Differences between Fundamental and Applied Research Differences between applied and fundamental research have been specified in a way that fundamental research studies individual cases without generalizing, and recognizes that other variables are in constant change. Applied…
Causal research, also known as explanatory research is a type of research that aims to identify the extent and nature of cause-and-effect relationships. Causal research can be conducted in order to assess impacts of specific changes on existing norms, various processes etc. On this page: Meaning of causal research and its components Causal research methods Examples of causal research methods Advantages and disadvantages of causal research methods The table below compares the main characteristics of causal research to exploratory and descriptive research designs:[1] Causal research Exploratory research Descriptive research Amount of uncertainty characterising decision situation Clearly defined Highly ambiguous Partially defined Key research statement Research hypotheses Research question Research question When conducted? Later stages of decision making Early stage of decision making Later stages of decision making Usual research approach Highly structured Unstructured Structured Examples ‘Will consumers buy more products in a blue package?’ ‘Which of two advertising campaigns will be more effective?’ ‘Our sales are declining for no apparent reason’ ‘What kinds of new products are fast-food consumers interested in?’ ‘What kind of people patronize our stores compared to our primary competitor?’ ‘What product features are the most important to our customers?’ Main characteristics of research designs Meaning of Causal Research and Its Components Causal studies focus on an analysis of a situation or a specific problem to explain the patterns of relationships between variables. Experiments are the most popular primary data collection methods in studies with causal research design. The presence of cause cause-and-effect relationships can be confirmed only if specific causal evidence exists. Causal evidence has three important components: 1. Temporal sequence. The cause must occur before the effect. For example, it would not be appropriate to credit the increase in sales to rebranding efforts if the increase had started before the rebranding. 2. Concomitant variation. The…
Conclusive research design, as the name implies, is applied to generate findings that are practically useful in reaching conclusions or decision-making. In this type of studies research objectives and data requirements need to be clearly defined. Findings of conclusive studies usually have specific uses. Conclusive research design provides a way to verify and quantify findings of exploratory studies. Conclusive research design usually involves the application of quantitative methods of data collection and data analysis. Moreover, conclusive studies tend to be deductive in nature and research objectives in these types of studies are achieved via testing hypotheses. The table below illustrates the main differences between conclusive and exploratory research design: Factor Conclusive Exploratory Objectives To test hypothesis and relationships To get insights and understanding Characteristics Information needs a clearly defined Research process is formal and structured Large representative sample Data analysis is quantitative Information needs are loosely defined Research process is unstructured and flexible Small, non-representative sample Primary data analysis is qualitative Findings Conclusive Only tentative Outcome Findings used as input to decision making Generally followed by further exploratory conclusive research Main differences between conclusive and exploratory research design It has to be noted that “conclusive research is more likely to use statistical tests, advanced analytical techniques, and larger sample sizes, compared with exploratory studies. Conclusive research is more likely to use quantitative, rather than qualitative techniques”[1]. Conclusive research is helpful in providing a reliable or representative picture of the population through the application of valid research instrument. The following are the main benefits of conclusive studies: Provides Definitive Answers. Offers clear and conclusive evidence to support or refute hypotheses. Establishes Causal Relationships. Identifies the factors that influence or cause specific outcomes. Generalizable Findings. Facilitates the application of research findings to real-world settings and broader contexts. Advances Scientific Knowledge. Contributes…
Pragmatism research philosophy is a research approach that focuses on practical outcomes and problem-solving, allowing researchers to combine qualitative and quantitative methods based on what works best for the research question. Pragmatism research philosophy accepts concepts to be relevant only if they support action. Pragmatics “recognise that there are many different ways of interpreting the world and undertaking research, that no single point of view can ever give the entire picture and that there may be multiple realities”[1] Pragmatism is a philosophical approach that emphasizes the practical consequences of ideas. In the context of research, it suggests that the best research methods are those that are most useful and effective in solving particular research problems. Pragmatic researchers are flexible and open to using a variety of methods, both quantitative and qualitative, depending on the specifics of the research question. The following are core tenets of pragmatism research philosophy: 1. Practicality. Pragmatism emphasizes the practical consequences of ideas and actions. In research, this means that pragmatic researchers are concerned with conducting research that is useful and can be applied to solve real-world problems. 2. Flexibility. It is a flexible approach to research that does not adhere to a single set of methods. Pragmatic researchers are willing to use a variety of methods, both quantitative and qualitative, depending on the specifics of the research question. 3. Context. It also emphasizes the importance of context in research. This means that pragmatic researchers consider the specific circumstances of the research problem when choosing methods and interpreting results. 4. Process. Pragmatism views research as an ongoing process of inquiry. This means that pragmatic researchers are open to modifying their research methods and interpretations as they gather more data and insights. Positivism and interpretivism are two extreme mutually exclusive paradigms about the nature and sources of…
Epistemology in research refers to the study of knowledge — how it is generated, validated, and what is considered acceptable knowledge. In business research, epistemology determines whether knowledge is based on observable facts or subjective interpretations. On this page: What is Epistemology? Epistemology vs Ontology Sources of Knowledge Epistemology in Research Methods Epistemology Across Research Philosophies How to Write Epistemology in a Dissertation Epistemological Position View of Knowledge Methods Positivism Knowledge from observable facts Quantitative Interpretivism Knowledge from subjective meanings Qualitative Realism Knowledge from observable phenomena + context Mixed Pragmatism Knowledge based on practical outcomes Mixed Epistemology at a glance What is Epistemology? Epistemology in a business research as a branch of philosophy deals with the sources of knowledge. Specifically, epistemology is concerned with possibilities, nature, sources and limitations of knowledge in the field of study. Alternatively, epistemology can be explained as the study of the criteria by which the researcher classifies what does and does not constitute the knowledge.[1] In simple words, epistemology focuses on what is known to be true. It is a way of thinking opposite to ontology. As a branch of research philosophy epistemology deals with the following questions: What is knowledge? Do we have knowledge? How we can gain knowledge? Although epistemology and ontology are closely related, they address different philosophical questions. Ontology concerns the nature of reality and asks what exists or what constitutes reality. Epistemology, on the other hand, focuses on how knowledge about that reality can be obtained and validated. In other words, ontology asks what is real, whereas epistemology asks how we can know what is real. These two concepts are interconnected because researchers’ assumptions about reality inevitably influence the methods they use to generate knowledge. Sources of Knowledge Epistemology is a vast field with multiple areas and…
Referencing is one of the most important aspects of any academic research and poor or lack of referencing will not only diminish your marks, but such practices may also be perceived as plagiarism by your university and disciplinary actions may follow that may even result in expulsion from the course. Difference between References and Bibliography It is very important to be able to distinguish between References and Bibliography. Under References you list resources that you referred to within the body of the work that also include quotations. For example, It has been noted that “time and the management of time is an important issue, and the supply of time management products – books, articles, CDs, workshops, etc. – reflects the huge demand for these products” (Walsh, 2007, p.3). Interchangeability of identical parts and a high level of straightforwardness of attaching these parts through the assembly line can be considered as revolutionary components of Fordism for the first part of the 20th century (Nolan, 2008). Under Bibliography, on the other hand, you need to list resources that you have read during the research process in order to widen your knowledge about the research area, but specific piece of information from these resources have not been used in your research in the direct manner. You do not need to refer to Bibliography within the body of the text. There are various methods of referencing such as Harvard, APA and Vancouver referencing systems. You should check with your dissertation handbook for the exact type of referencing required and follow this requirement thoroughly. My e-book, The Ultimate Guide to Writing a Dissertation in Business Studies: a step by step assistance offers practical assistance to complete a dissertation with minimum or no stress. The e-book covers all stages of writing a dissertation starting…
