W.W. Grainger Organizational Culture: diversity, innovation and teamwork

By John Dudovskiy
August 17, 2020

W.W. Grainger Organizational CultureGrainger organizational culture integrates the following key elements:

1. Diversity and inclusiveness. Grainger organizational culture can be classified as inclusive. The B2B distributor places a great emphasis on diversity within the workforce and focuses on representation of minorities in the company. Grainger was named Best Company to work for Millenials by The Women’s Choice Award.[1]

2. Value for technology and innovation. The global industrial supply company duly recognizes the importance of technological innovation and attempts to adopt innovation approach to various business processes and problem solving constantly.

3. Focus on teamwork. The industrial supply company employs about 25000 people worldwide[2] and employees are organized into teams of varying sizes. The company attempts to extract maximum benefit from teamwork and promotes the values of collaboration and knowledge sharing across employees at all levels.

Global MRO products distributor has the following mission statement that the company attempts to align with its corporate culture[3]:

We keep the world working. As the way work gets done around the world continues to evolve, Grainger is here to serve customers like no one else can.

According to framework of Harrison’s Model of Culture (1972), Grainger corporate culture can be classified as task culture. It worth to be specified that in organizations with task culture employee skills and competencies to deal with a task at hand play an integral role identification of a source of influence. In other words, the most experienced and competent team members have the highest influence in projects.

W.W. Grainger Report contains the above analysis of W.W. Grainger organizational culture. The report illustrates the application of the major analytical strategic frameworks in business studies such as SWOT, PESTEL, Porter’s Five Forces, Value Chain analysis, Ansoff Matrix and McKinsey 7S Model on W.W. Grainger. Moreover, the report contains analyses of W.W. Grainger leadership, organizational structure and business strategy. The report also comprises discussions of W.W. Grainger marketing strategy, ecosystem and addresses issues of corporate social responsibility.

W.W. Grainger Report

[1] Grainger Named a 2018 Best Company to Work for Millennials by The Women’s Choice Award (2018) CISION, Available at: https://www.prnewswire.com/news-releases/grainger-named-a-2018-best-company-to-work-for-millennials-by-the-womens-choice-award-300581040.html

[2] Fact Book 2019 (2020) W.W. Grainger

[3] W.W. Grainger Mission, Vision & Values (2020) Available at: https://www.comparably.com/companies/w-w-grainger/mission



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