Square Inc. Report
- Published: September 2021
- 11239 Words
- 47 Pages
Square Inc. is a global financial services and digital payments company based in San Francisco, USA. Founded by co-founder of Twitter, Jack Dorsey and Jim McKelvey in 2009, the company started with selling card readers that enabled small businesses to accept credit cards. Since that time Square has evolved into an international financial services and mobile payments platform providing an ecosystem of integrated products and services.
In 2019 Square processed USD106.2 billion of Gross Payment Volume (GPV), which was generated by nearly 2.3 billion card payments from 407 million payment cards. At the end of 2019, Square point of sale ecosystem had over 180 million buyer profiles and approximately 230 million items were listed on Square by sellers. The financial unicorn generated net income of USD375.4 million in 2019, employing 3,875 people full-time.
Square business strategy is based on simplification of financial transactions and the company has developed an expanding ecosystem of products and services. The finance sector disruptor has certain business advantages such as the first mover advantage and strong leadership by CEO Jack Dorsey. At the same time, there are certain weaknesses associated with Square. These include lack of global presence, high employee turnover and dependence on payment cards networks. The payments company faces a set of potential threats as well such as increasing complexity of the business, cyberattacks and emergence of new competitors.
Leadership style at Square can be classified as purpose-driven leadership and the payments company has a purpose to make it easier for everyone to participate in the economy. Furthermore, Square leadership appreciates teamwork and focuses on benefiting from team effort to a great extent.
Square Inc. Report contains the application of the major analytical strategic frameworks in business studies such as SWOT, PESTEL, Porter’s Five Forces, Value Chain analysis, Ansoff Matrix and McKinsey 7S Model on Square. Moreover, the report contains analyses of Square’s business strategy, leadership and organizational structure and ecosystem. The report also analysis marketing strategy, ecosystem and discusses the issues of corporate social responsibility.
1. Executive Summary
2. Business Strategy
4. Organisational Structure
5. Organizational Culture
6. Square and Ansoff Matrix
7. SWOT Analysis
8. PESTEL Analysis
8.1 Political Factors
8.2 Economic Factors
8.3 Social Factors
8.4 Technological Factors
8.5 Environmental Factors
8.6 Legal Factors
9. Marketing Strategy
9.1 7Ps of Marketing
9.2 Segmentation, Targeting & Positioning
9.3 Marketing Communication Mix
9.3.1 Print and Media Advertising
9.3.2 Sales Promotions
9.3.3 Events & Experiences
9.3.4 Public Relations
9.3.5 Direct Marketing
9.3.6 Personal Selling
10. Porter’s Five Forces Analysis
10.1 Threat of new entrants
10.2 Bargaining power of buyers
10.3 Bargaining power of suppliers
10.4 Threat of substitute products or services
10.5 Rivalry among existing firms
11. Square Value-Chain Analysis
11.1 Primary Activities
11.1.1 Inbound logistics
11.1.3 Outbound logistics
11.1.4 Marketing and Sales
11.2 Support Activities
11.2.2 Human Resource Management
11.2.3 Technology Development
12. McKinsey 7S Model
12.1 Hard Elements
12.2 Soft Elements
13. Square Ecosystem
14. Corporate Social Responsibility
14.1 CSR Programs and Initiatives
14.2 CSR Criticism
List of Figures
Figure 1 Square Inc. organizational structure
Figure 2 Ansoff Growth Matrix
Figure 3 Square Inc. market capitalization 2016 -2021
Figure 4 Annual Lobbying by Square Inc.
Figure 5 Porter’s Five Forces
Figure 6 Percentage of Gross Payment Volume (GPV) by industry
Figure 7 Point of Sales systems market share in US
Figure 8 Value chain analysis
Figure 9 McKinsey 7S model
Figure 10 Square Seller products and services
Figure 11 Square Cash App functionalities
Figure 12 Race and ethnicity of Square Inc. employees in US
Figure 13 Square Inc. total carbon emissions in 2020
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- Published: September 2021
- 11239 Words
- 47 Pages